Terms and Conditions

Wedding Invitations:

You, the buyer, will be given the several opportunities to review and provide approval of your invitation. Upon receipt of a $50 deposit (which will be credited towards final payment), customization of your invitation will be accomplished until you are satisfied with the content/design of the invitation. For an additional $4.50, I can send you a sample copy of your customized invitation. Upon your final approval and prior to me printing your invitation, I will send you a final invoice with total cost of the wedding invitation package as other materials may be added to the inviation package (i.e. accomodation cards, reception cards, programs, maps, save the dates, etc). Processing of customized wedding invitations typically take 2-3 weeks prior to shipping.

Payment:

Payments are primarily made through PayPal. If payment through PayPal is not possible, I accept payment via check. For check payments, I will send an invoice (via email) to the customer and will begin processing the order upon receipt of the payment.

If payment is not received within 72 hours, the sale may be cancelled.

Shipping:

All orders are shipped via USPS First Class Mail. Please allow 3 - 6 days for processing and delivery. **International Shipping: orders shipped outside of the United States are processed and shipped within 7-10 business days. Shipping may take up to 2-3 weeks depending on location, for example, shipping to Australia may take up to 3 weeks. If you need expedited shipping, send me your zip code and I will notify you alternative shipping options.

I ship to the address provided within the customer’s PayPal account. If paying by check, I will confirm with the customer the applicable shipping address.

The cost of shipping includes packaging materials. I will package your order with the utmost care.

Refunds and Exchanges:

A great amount of care and attention to detail is put into all of my products. Due to the personalized nature of my products, refunds are not accepted. EXCEPT in the event that an error is made on my part. In this case a full refund will be provided.

You, the buyer, will be given the unlimited opportunities to proof and provide approval of all personalized items before I print. Therefore, if an error is spotted after buyer approval and the product has been shipped, the buyer will remain responsible for the product and a refund will not be issued.

Please contact me with any concerns immediately, and I will promptly assist you.

Additional Policies :

Periodically The Stationery Boutique will send out newsletters notifying our customers of deals and discounts offered at the store. Upon completion of a transaction with the Stationery Boutique, the customer will automatically be subscribed to the newsletter with the option to unsubscribe upon receipt of the newsletter.

As the designer/owner of The Stationery Boutique, I reserve the right to use all personalized/customized products/designs for advertising/resale purposes. Personal information (i.e. names and addresses) will be changed to protect customer identity.

Primary means of communication is via email. You can make initial contact using the contact page on my website and I will return your correspondence ASAP.
Each item in my shop is handmade and printed by me, I do not out source (with the exception of photo card printing). I cut and fold each card by hand so it is possible to find some minor imperfections and/or variations. That's the beauty of buying handmade!

Periodically, my family and I take vacations. Please check my shop for announcements, especailly during holidays, for potential delays to shipping.